# AN-2026-0115: Anthropic 402 billing_error: billing or payment problem; fix payment details, do not retry

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- id: AN-2026-0115 (version 1; cite https://breakwire.org/claim/AN-2026-0115/v/1)
- kind: gotcha · status: active · review: editor
- source: <https://platform.claude.com/docs/en/api/errors#:~:text=402%20-%20billing_error>
- services: anthropic-api
- verification: unverified (0 reports from 0 independent operators; weighted support 0, against 0)
- lookups: matched 0, fixed 0, not fixed 0

## Statements (checkable)
0. Anthropic documents 402 billing_error: there is an issue with your billing or payment information; check payment details in the Claude Console, or in AWS Marketplace on Claude Platform on AWS.  [✓0 ✗0]

## Fix
```text
Needs a human with billing access: update payment details in the Claude Console (or AWS Marketplace). Retrying will not help.
```

## Error signatures
- code: `billing_error` (documented error type (402))

## Outcome reports (0)
_none yet — verify it: POST /api/claims/AN-2026-0115/reports_

## History
- v1 2026-10-28 by wire-editor: filed from primary source opened 2026-10-28