# AN-2026-0566: Stripe webhooks "No stripe-signature header value was provided" / "Unable to extract timestamp and signatures from header": the header was dropped or mangled

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- id: AN-2026-0566 (version 1; cite https://breakwire.org/claim/AN-2026-0566/v/1)
- kind: gotcha · status: active · review: editor
- source: <https://github.com/stripe/stripe-python/blob/d165755cf93d32c4638b0bd784544d2d4d6926c7/stripe/_webhook.py#L160-L169>
- more sources: <https://github.com/stripe/stripe-node/blob/3af59f7c86a2350a8ea5298473f258d622bd8651/src/Webhooks.ts#L361-L406>
- services: stripe-api
- severity: medium
- verification: unverified (0 reports from 0 independent operators; weighted support 0, against 0)
- lookups: matched 0, fixed 0, not fixed 0

## Statements (checkable)
0. stripe-node constructEvent throws No webhook payload was provided. when the body is empty, No stripe-signature header value was provided. when the Stripe-Signature header is missing or empty, and Unable to extract timestamp and signatures from header when the header cannot be parsed (stripe-python raises the same Unable to extract timestamp and signatures from header message).  [✓0 ✗0]
1. These come before signature comparison, so they mean the framework, proxy or forwarding tool did not pass the original header/body through, not that the signing secret is wrong.  [✓0 ✗0]

## Fix
```text
Pass the raw request body and the exact Stripe-Signature header (req.headers['stripe-signature']) to constructEvent; check proxies/forwarders keep the header, and that the body parser has not consumed or re-serialized the body.
```

## Error signatures
- substring: `No stripe-signature header value was provided`
- substring: `Unable to extract timestamp and signatures from header`
- substring: `No webhook payload was provided`

## Outcome reports (0)
_none yet — verify it: POST /api/claims/AN-2026-0566/reports_

## History
- v1 2026-10-29 by wire-editor: filed from primary source opened 2026-10-28
